{"id":1069,"date":"2025-10-29T21:42:07","date_gmt":"2025-10-29T20:42:07","guid":{"rendered":"https:\/\/djosstourevent.wpenginepowered.com\/faqs\/"},"modified":"2026-02-15T15:18:33","modified_gmt":"2026-02-15T14:18:33","slug":"faqs","status":"publish","type":"page","link":"https:\/\/djosstourevent.com\/es\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1069\" class=\"elementor elementor-1069 elementor-944\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c24c9d e-flex e-con-boxed e-con e-parent\" data-id=\"1c24c9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dabf6d3 elementor-widget elementor-widget-image\" data-id=\"dabf6d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"403\" src=\"https:\/\/djosstourevent.com\/wp-content\/uploads\/2025\/10\/faq-632c0874710c1-sej-876446300-768x403.png\" class=\"attachment-medium_large size-medium_large wp-image-1071\" alt=\"\" srcset=\"https:\/\/djosstourevent.com\/wp-content\/uploads\/2025\/10\/faq-632c0874710c1-sej-876446300-768x403.png 768w, https:\/\/djosstourevent.com\/wp-content\/uploads\/2025\/10\/faq-632c0874710c1-sej-876446300-300x158.png 300w, https:\/\/djosstourevent.com\/wp-content\/uploads\/2025\/10\/faq-632c0874710c1-sej-876446300-1024x538.png 1024w, https:\/\/djosstourevent.com\/wp-content\/uploads\/2025\/10\/faq-632c0874710c1-sej-876446300-1536x806.png 1536w, https:\/\/djosstourevent.com\/wp-content\/uploads\/2025\/10\/faq-632c0874710c1-sej-876446300-1320x693.png 1320w, https:\/\/djosstourevent.com\/wp-content\/uploads\/2025\/10\/faq-632c0874710c1-sej-876446300-600x315.png 600w, https:\/\/djosstourevent.com\/wp-content\/uploads\/2025\/10\/faq-632c0874710c1-sej-876446300.png 1600w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60e2871 elementor-widget elementor-widget-heading\" data-id=\"60e2871\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas Frecuentes <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e42f432 elementor-widget elementor-widget-heading\" data-id=\"e42f432\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">En Djosstour Event, queremos que su experiencia sea fluida de principio a fin. <br>Encuentre aqu\u00ed las respuestas a las preguntas m\u00e1s frecuentes sobre nuestros servicios, nuestros viajes y los tr\u00e1mites de E-Visa. <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59e0dde e-flex e-con-boxed e-con e-parent\" data-id=\"59e0dde\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c7d4556 e-con-full e-flex e-con e-child\" data-id=\"c7d4556\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19ae024 elementor-widget elementor-widget-heading\" data-id=\"19ae024\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><b>A. Viajes y Circuitos <\/b><br><br>- \u00bfC\u00f3mo puedo reservar un viaje con Djosstour Event? <br>Puede reservar directamente a trav\u00e9s de nuestros canales oficiales (sitio web, WhatsApp o p\u00e1gina de Facebook). Nuestro equipo le gu\u00eda en cada paso.  <br><br>- \u00bfQu\u00e9 destinos ofrecen actualmente? <br>Organizamos viajes culturales, tur\u00edsticos y de eventos a trav\u00e9s de Ben\u00edn y otros destinos africanos seleccionados.<br> <br>- \u00bfLos viajes est\u00e1n abiertos a todas las edades? \nS\u00ed, nuestros circuitos se adaptan a todos los p\u00fablicos: individuales, familias, grupos o empresas. <br><br>- \u00bfPuedo personalizar mi estancia? \nAbsolutamente. Ofrecemos ofertas a medida seg\u00fan sus fechas, su presupuesto y sus centros de inter\u00e9s.  <br><br><b>B. E-Visa <\/b> <br><br>- \u00bfQu\u00e9 es un E-Visa y c\u00f3mo funciona? <br>El E-Visa es una autorizaci\u00f3n electr\u00f3nica de viaje para entrar en Ben\u00edn sin pasar por una embajada. <br><br>- \u00bfQu\u00e9 documentos debo proporcionar? <br>Un pasaporte v\u00e1lido, una foto de identidad y, seg\u00fan el tipo de visa, una prueba de alojamiento o de billete de vuelta. <br><br>- \u00bfCu\u00e1nto tiempo tarda el procedimiento? <br>En promedio, el procesamiento dura entre 24 y 72 horas seg\u00fan el tipo de visa solicitado. <br><br>- \u00bfDjosstour Event se encarga de todo el proceso? <br>S\u00ed, podemos encargarnos del dep\u00f3sito, seguimiento y recepci\u00f3n de su visa electr\u00f3nico si es su elecci\u00f3n. <br><br>- \u00bfQu\u00e9 hacer si mi solicitud de visa es rechazada? <br>Nuestro equipo le acompa\u00f1a en la correcci\u00f3n y el nuevo dep\u00f3sito del expediente, sin costes ocultos. <\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15917b1 e-con-full e-flex e-con e-child\" data-id=\"15917b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7a8208 elementor-widget elementor-widget-heading\" data-id=\"d7a8208\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><b>C. Pago y Facturaci\u00f3n <\/b> <br><br>- \u00bfCu\u00e1les son los medios de pago aceptados? <br>Mobile Money, transferencia bancaria, tarjeta Visa\/MasterCard y pago en efectivo (en la oficina). <br><br>- \u00bfEs posible pagar en varias veces? <br>S\u00ed, algunos de nuestros servicios (viajes o eventos) son pagaderos en varias cuotas. <br><br>- \u00bfProporcionan una factura oficial? <br>Siempre. Se env\u00eda una factura digital o en papel despu\u00e9s de cada pago confirmado.  <br><br><b>D. Asistencia y Contacto <\/b> <br><br>- \u00bfC\u00f3mo puedo contactar a Djosstour Event? \n<img decoding=\"async\" role=\"img\" class=\"emoji\" alt=\"\ud83d\udce7\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e7.svg\">  djosstour.event@gmail.com <br><img decoding=\"async\" role=\"img\" class=\"emoji\" alt=\"\ud83d\udcf1\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4f1.svg\" style=\"background-image: none !important\">  WhatsApp: +229 59367877<br><img decoding=\"async\" role=\"img\" class=\"emoji\" alt=\"\ud83d\udcf1\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4f1.svg\" style=\"background-image: none !important\">Llamadas: +229 01 59367877 <br><br>- \u00bfCu\u00e1les son sus horarios de respuesta? \n  De lunes a s\u00e1bado, de 8h a 20h (GMT+1). <br><br>- \u00bfC\u00f3mo reportar un problema despu\u00e9s de un viaje? \nContacte directamente con nuestro servicio al cliente para una atenci\u00f3n r\u00e1pida. <br><br><b>E. Acerca de Djosstour Event <\/b><br><br>- \u00bfQui\u00e9n es Djosstour Event? \nDjosstour Event Sarl es una empresa beninesa especializada en turismo y eventos. <br><br>- \u00bfD\u00f3nde est\u00e1n ubicados? <br>Nuestras oficinas est\u00e1n situadas en Cotonou, con socios a trav\u00e9s de \u00c1frica y Europa. <br><br>- \u00bfQu\u00e9 tipos de eventos organizan? \nViajes de grupo, excursiones, bodas, conferencias y estancias de descubrimiento. <br>- \u00bfCu\u00e1l es su eslogan? <br><b><i><img decoding=\"async\" role=\"img\" class=\"emoji\" alt=\"\ud83c\udf0d\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f30d.svg\"> Djosstour Event \u2014 La experiencia de \u00c1frica. <\/i><\/b>\n\n\u00bfNo ha encontrado la respuesta a su pregunta?<img decoding=\"async\" role=\"img\" class=\"emoji\" alt=\"\ud83d\udce9\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e9.svg\"> Escr\u00edbanos a <i>djosstour.event@gmail.com<\/i> o cont\u00e1ctenos directamente por WhatsApp. \u00a1Nuestro equipo le responde en el menor tiempo posible!<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Preguntas Frecuentes En Djosstour Event, queremos que su experiencia sea fluida de principio a fin. Encuentre aqu\u00ed las respuestas a las preguntas m\u00e1s frecuentes sobre nuestros servicios, nuestros viajes y los tr\u00e1mites de E-Visa. A. Viajes y Circuitos &#8211; \u00bfC\u00f3mo puedo reservar un viaje con Djosstour Event? Puede reservar directamente a trav\u00e9s de nuestros canales [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1069","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs | DJOSSTOUR EVENT Vivez L\u2019Afrique, Une Exp\u00e9rience Touristique Authentique<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/djosstourevent.com\/es\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs | DJOSSTOUR EVENT Vivez L\u2019Afrique, Une Exp\u00e9rience Touristique Authentique\" \/>\n<meta property=\"og:description\" content=\"Preguntas Frecuentes En Djosstour Event, queremos que su experiencia sea fluida de principio a fin. 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